Privacy Policy

Delex Wholesale is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

1. Information we collect

We collect your phone number, name, company name, delivery address, order history, and any notes you provide. We also collect technical data such as device type and IP address for security.

2. How we use your information

Your data is used to process orders, arrange delivery, communicate about your account, and improve the app. We do not sell your personal data to third parties.

3. Legal basis

We process your data to fulfil our contract with you (supplying goods) and to comply with legal obligations such as tax and accounting records.

4. Data sharing

We share data only with service providers needed to operate the app and deliver orders (for example, hosting and payment processors). All providers are bound by confidentiality and security obligations.

5. Data retention

We keep your account and order data for as long as necessary to provide our services and meet legal requirements. You may request deletion of your account by contacting us.

6. Your rights

You have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, contact us using the support email shown in your account.

7. Cookies and tracking

The app uses essential cookies and local storage to keep you signed in and remember your basket. We do not use third-party advertising trackers.

8. Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or by email where available.

Last updated: 27 August 2026.